Software maintenance services include backups, small changes to functionality, bug fixing, optimization for identified performance problems, and other tasks agreed upon in the contract. Software Maintainance Services is also known as Offshore Product Maintenance and Support Services. Software maintenance service is complex and challenging, that is why you need to choose your maintenance team wisely.
Software Maintenance Services are classified as :
Corrective Maintenance :
Deals with the repair of faults found. To resolve the corrective, incidental issues and errors.
Adaptive Maintenance :
Deals with adjusting the software to new hardware or recent operating system updates. adoptions are made to the application as a result of external factors.
Perfective Maintenance :
Covers minor system improvements, such as the reorganization of data sets within a database so they can be searched faster or use less storage. To carry out functional modifications.
Preventive Maintenance :
Includes modifications that do not have a direct effect on the user. This type of maintenance aims to prevent problems that can happen in the future and to provide a better basis for future development. That is why it includes updates of documentation and comments.To plan and implement the action to avoid future problems based upon past incidents, anticipation, feedback and continuous improvement.
Application Hosting And Hardware Maintenance :
Application hosting on dedicated server Managing the continuity and resolving the hardware issues Application Continuity Management Availability Management Capacity Management.